Refund policy

At HER, we want you to love what you ordered. If you're not satisfied, here's what we offer:

• Exchange or store credit within 7 days of delivery
• Items must be unused, unwashed, and in original condition with tags attached
• Sale items are final sale and cannot be exchanged
• To initiate an exchange, contact us at [your email] with your order number and reason
• Delivery charges are non-refundable

We currently do not offer cash refunds exchanges and store credit only.